Thessai Corporation Privacy Policy
Effective Date: May 28, 2026
Last Updated: June 5, 2026
Introduction
Thessai Corporation (“Thessai,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes how we collect, use, disclose, store, and protect information when you access or use:
· The Thessai mobile application;
· Thessai caregiver applications;
· Thessai web portals and dashboards;
· Thessai websites;
· Thessai monitoring devices and related services;
· Any services, communications, or products offered by Thessai.
By using our services, you acknowledge that you have read and understand this Privacy Policy.
About Thessai
Thessai provides privacy-first monitoring and wellness support solutions designed to help seniors, caregivers, family members, senior living communities, and healthcare providers better understand changes in daily activity and wellbeing.
Thessai uses a combination of sensors, activity monitoring, behavioral baseline modeling, anomaly detection, artificial intelligence (AI), and caregiver dashboards to provide safety insights and alerts while minimizing the collection of unnecessary personal information.
Thessai is not a medical device and does not provide medical diagnoses, treatment recommendations, or emergency response services.
Thessai collects and processes Health and Wellness Information to provide wellness monitoring, behavioral analysis, caregiver notifications, safety alerts, and related support services. Such information may be considered Health Data under applicable privacy regulations and Google Play policies.
Information We Collect
We collect information directly from users, caregivers, family members, facilities, and through devices and systems connected to the Thessai platform.
Personal Information
We may collect:
· Full name
· Email address
· Telephone number
· Mailing address
· Account credentials
· Organization or facility information
· Emergency contact information
· Caregiver information
· User preferences and settings
Health and Wellness Information
Because Thessai is designed to monitor wellness, activity, safety, and behavioral changes, we collect, process, analyze, and store health-related and wellness-related information to provide wellness monitoring services, caregiver alerts, activity summaries, and safety insights.
This may include:
Activity Information
· Daily activity levels
· Walking frequency
· Walking duration
· Mobility trends
· Room-to-room movement patterns
· Activity timing and frequency
Wellness Information
· Changes in daily routines
· Changes in behavioral patterns
· Extended periods of inactivity
· Wellness indicators derived from activity data
· Sleep-related activity patterns
· Sleep interruption indicators
Safety Information
· Potential fall-related events
· Activity patterns that may indicate increased fall risk
· Safety alerts
· Emergency notifications
· Unusual behavioral patterns
Caregiver and Facility Information
· Caregiver observations
· Care notes
· Wellness assessments
· Alert acknowledgments
· Follow-up actions
Google Play Health Data & Wellness Information Disclosure
Thessai provides privacy-first wellness monitoring and caregiving support services for seniors, caregivers, family members, senior living communities, and healthcare organizations.
To provide these services, Thessai may collect, process, analyze, and store Health Data and Wellness Information through connected sensors, mobile applications, caregiver dashboards, and related services.
Health Data We Collect
Health-related and wellness-related information may include:
· Daily activity levels
· Walking frequency and duration
· Mobility trends
· Room-to-room movement patterns
· Activity timing and frequency
· Changes in daily routines
· Changes in behavioral patterns
· Extended periods of inactivity
· Sleep-related activity patterns
· Sleep interruption indicators
· Wellness indicators derived from activity data
· Safety alerts
· Potential fall-related events
· Activity patterns that may indicate increased fall risk
· Caregiver observations
· Care notes
· Wellness assessments
· Alert acknowledgements and follow-up actions
How We Use Health Data
Thessai uses Health Data and Wellness Information solely to:
· Monitor wellness, activity, and safety patterns
· Detect meaningful changes in behavior and routine
· Build individualized behavioral baselines
· Generate caregiver alerts and notifications
· Provide caregiver dashboards and wellness summaries
· Support senior living and caregiving operations
· Improve system accuracy and reliability
· Improve artificial intelligence and anomaly detection models
· Maintain and enhance Thessai services
Thessai does not use Health Data for advertising, marketing profiling, or targeted advertising.
Artificial Intelligence Processing
Thessai uses artificial intelligence, machine learning, and statistical analysis to:
· Learn typical daily activity patterns
· Identify meaningful deviations from established behavioral baselines
· Detect anomalies that may indicate safety or wellness concerns
· Generate wellness insights and caregiver alerts
AI-generated insights are intended solely to assist caregivers and authorized users and are not medical diagnoses or treatment recommendations.
Data Sharing
Health Data may be shared only with:
· Authorized caregivers
· Designated family members
· Legal guardians
· Authorized senior living communities and care providers
· Trusted service providers supporting Thessai operations
· Government authorities when required by law
Thessai does not sell, rent, license, or otherwise monetize Health Data. Health Data is never shared for advertising, marketing profiling, behavioral advertising, or advertising measurement purposes.
Data Security
Thessai protects Health Data using industry-standard security measures, including:
· Encryption in transit
· Encryption at rest
· Access controls
· Authentication controls
· Role-based permissions
· Security monitoring and audit logging
Data Retention and Deletion
Users may request access to, correction of, or deletion of their Health Data by contacting:
info@thessai.com
Upon verification, Thessai will delete, anonymize, or de-identify applicable information unless retention is required by law or legitimate security and operational requirements.
Sensor and Device Data
Our monitoring systems may collect:
· Motion sensor events
· Occupancy status
· Environmental sensor readings
· Device status information
· Device performance diagnostics
· Device identifiers
· IP addresses
· Operating system information
· Mobile application diagnostics
Thessai does not record audio conversations or video footage unless explicitly disclosed for a specific product or service.
Location Information
Certain Thessai services may collect approximate or device-based location information when required to:
· Deliver alerts
· Support emergency notifications
· Improve service functionality
· Verify device connectivity
Users may control location permissions through their device settings.
Information Collected Automatically
When you use Thessai services, we may automatically collect:
· Device identifiers
· Application usage data
· Log files
· Crash reports
· Diagnostic information
· Browser information
· Network information
· Session activity
How We Use Information
We use information to:
Deliver Thessai Services
· Monitor activity and wellness patterns
· Detect unusual behavior
· Identify potential safety concerns
· Generate caregiver notifications
· Provide dashboards and reports
· Support senior care operations
Behavioral Baseline Modeling
Thessai uses AI-powered behavioral baseline modeling to learn typical daily activity patterns and identify meaningful deviations.
Examples include:
· Changes in mobility
· Changes in sleep activity
· Reduced movement
· Extended inactivity
· Abnormal behavioral trends
Anomaly Detection
Our systems analyze sensor and activity information to detect unusual events that may indicate:
· Possible falls
· Health-related concerns
· Safety issues
· Behavioral changes
· Potential emergencies
Caregiver Support
Information is used to:
· Notify caregivers
· Notify family members
· Notify facility staff
· Deliver wellness summaries
· Provide safety alerts
Product Improvement
We use information to:
· Improve platform performance
· Improve alert accuracy
· Improve AI models
· Enhance user experience
· Conduct research and analytics
Where possible, research and analytics are performed using aggregated or de-identified information.
Artificial Intelligence and Automated Processing
Thessai uses artificial intelligence, machine learning, and statistical analysis to:
· Build behavioral baselines
· Detect anomalies
· Identify activity trends
· Generate wellness insights
· Produce caregiver alerts
AI-generated insights are intended to support caregiving decisions and should not be considered medical advice, diagnosis, or treatment.
Human caregivers and authorized users remain responsible for interpreting alerts and determining appropriate actions.
Thessai performs certain behavioral analysis, anomaly detection, and activity modeling using edge-based artificial intelligence. Some processing may occur locally on Thessai devices or gateways before relevant information is transmitted to Thessai cloud services. This architecture helps reduce unnecessary data transmission while enhancing privacy and responsiveness.
How We Share Information
We do not sell personal information or health-related information.
We do not sell Health Data to advertisers, marketing companies, or data brokers.
We may share information only as described below.
Authorized Caregivers and Family Members
Information may be shared with:
· Authorized caregivers
· Family members
· Legal guardians
· Facility staff designated by the user or organization
Senior Living Communities and Care Facilities
Information may be shared with organizations responsible for providing care or monitoring services to the individual being monitored.
Service Providers
We may share information with trusted vendors who assist us with:
· Cloud hosting
· Data storage
· Security services
· Analytics
· Customer support
· Platform operations
These providers are contractually obligated to protect information and use it only for authorized purposes.
Legal Requirements
We may disclose information when required to:
· Comply with applicable law
· Respond to legal process
· Protect users
· Protect public safety
· Enforce our legal rights
Data Retention
We retain information only as long as reasonably necessary to:
· Provide services
· Maintain records
· Comply with legal obligations
· Resolve disputes
· Enforce agreements
When information is no longer required, we securely delete, anonymize, or de-identify it.
Data Security
Thessai employs administrative, technical, and physical safeguards designed to protect personal information.
Security measures may include:
· Encryption in transit
· Encryption at rest
· Access controls
· Role-based permissions
· Authentication controls
· Security monitoring
· Audit logging
While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
· Access personal information
· Correct inaccurate information
· Delete information
· Restrict processing
· Object to processing
· Receive a copy of your information
· Withdraw consent where applicable
Account and Data Deletion
Users may request deletion of their account and personal information by contacting:
or
Upon verification of the request, Thessai will delete or anonymize applicable information unless retention is required by law, legal obligations, security requirements, fraud prevention, or legitimate business purposes.
Children’s Privacy
Thessai is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13, we will take steps to delete it promptly.
International Data Transfers
Information may be processed and stored in the United States or other countries where Thessai or its service providers operate.
By using our services, you consent to such transfers where permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When material changes occur, we will update the “Last Updated” date and may provide additional notice through our website, applications, or email communications.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Thessai Corporation
Email: info@thessai.com
Phone: 1-888-450-8111
Website: https://thessai.com
1-888-450-8111
info@thessai.com
Bellevue, WA
